Termos de Utilização

Terms and conditions
Users who use the Services offered by Hintravel declare to know and accept the present general terms and conditions of the contract. These Terms govern only the use of Hintravel and related services.

The owner of Hintravel and related services
Hintravel srls
Via franciosini 7
Castelfiorentino (Fi), Italy
P. Iva: 06979520480
Chamber of commerce of Florence, italy
Email: info@hintravel.com

Introduction
The present document constitutes a legal agreement between the user and the company that manages Hintravel and governs your use of the website and mobile application (Google play and Apple store) and the use of the services provided, such as the functionalities and the features that can use the user by Hintravel.

Acceptance of the contract
To use the service, the user must read and accept the agreement by clicking on the specific button for acceptance. If you do not accept the agreement, you may not use the services.

User registration
The user is required to register in order to purchase travel, or send messages to the tour operator, while other services such as vision travel, and the consultation of availability will be usable even without prior registration via the web.
The user will be able to register for Hintravel via Log-in through Fb, or you can fill out the form (email-Password) and create your own profile.

During the registration the user must agree to these terms and conditions and the privacy policy.

Cancellation and closure of user account
Registered users can deactivate their accounts, or stop using the service at any time.
With the cancellation of the account, the user may only visit Hintravel but will not have access to the additional features that require registration.
Hintravel reserves the right to suspend or cancel the user's account at any time and without prior notice if it considers that: (i) The user has breached the contract, and/or (ii) your access to or use of the Services may cause damage to the Holder, other Users or other third parties; and/or (iii) the use of Hintravel on the part of the User would result in a violation of the law or applicable regulations, and/or (iv) in the case of investigations conducted as a result of legal action or involvement of public authorities, (v) the account is held by Hintravel, in its sole discretion and for any reason, inappropriate, or offensive, or in breach of the contract.

The content available on Hintravel
The content available on the Hintravel are protected by copyright law and other laws and international treaties to protect intellectual property rights and, unless otherwise specified, their usage is that Users are allowed only within the limits specified in this clause.
The Holder hereby grants to you, for the duration of the Contract, a limited, personal, non-transferable, non-exclusive, for exclusive personal purposes and never for commercial and limited to the device in use to the User for the use of such content. Therefore, it is expressly prohibited for the User to copy and/or download and/or share (if not within the limits shown below), modify, publish, transmit, sell, sublicense, process, transfer/assign to third parties or create derivative works in any way by the content, and third-parties, available on Hintravel, nor allow third parties to do so by the User or his device, without his knowledge.
Where expressly indicated on Hintravel, the User, for mere personal use, may be authorized to download photos and/or video made available on Hintravel.

Use is not allowed
, The Service must be used in accordance with the Terms.
Users may not:

- Reverse engineer, or modify or create derivative works based on Hintravel or any portion of it.

- Copy, store, edit, change, or alter the content provided by Hintravel

- Use any robot, spider, application search and/or retrieval of a linked site, or any other device, process or automated means to access, retrieve, perform, scrape, or index any portion of the Hintravel or its contents.

- Lease, license or sublicense Hintravel

- Distribute or post content that is unlawful, obscene, illegitimate, defamatory or inappropriate.

- Register or use the Service in order to sell users to promote, sell or advertise in any way the products or services of any kind through Hintravel.

- Use Hintravel in any other mode improper as to violate these Terms.

Brokerage service Trips
Hintravel offers a brokerage service where users have the possibility to find and book group travel organized by tour operators all over the world.
Organized trips will have the added service of creating photos done by Hintravel for each user during the trip.
Users have the ability to verify the destinations and the available dates type of travel, type of shoot, date and time of departure, number of participants and options related to the price with reference to the tours organized by the tour operator on Hintravel, send messages via chat to the tour operator for more information on the travel and its itinerary, check out the profile of the tour operator and the relevant reviews and finally will be able to conclude the purchase of travel with the addition of the photo shoot.
The user accesses this service through the web platform or through the mobile applications.

Photo shoot Hintravel
Each trip purchased by the user will be in addition to the photoshoot done by a photographer Hintravel.
Each participant will receive daily photos/personal Videos for each location of the itinerary of the papal trip, which will be sent by the photographer to each user via the internal chat of Hintravel which can be downloaded easily by the user.
The user acquires ownership of the photos shared by the photographer during the trip and will be able to use them as you prefer, allowing the possibility to freely share on their social accounts.

The user must not make use of Images/Video with methods that are detrimental to the honour, reputation and dignity of Hintravel.
At the end of the trip, the user will be able to do a review on the photographer and on his approval rating in the photo shoot assigned.

Refund photo shoot
Users will be able to request the refund of the photographic service in the event that during the trip the photos are not being sent by the photographer through, for every point of interest in the journey or in the event that the photos are not just sent for issues noticed with the photographer during the trip (break-up camera, Drone, etc., disease)
of the users from The day after and within 10 days from the return from the trip will be able to request a refund of your photo shoot to Hintravel, 1. sending an email to info@hintavel.com 2. Sending a message through chat to Hintravel official 3. By pressing on the button refund visible on the page of the trip.
Hintravel will evaluate the request and within 30 days from the return trip, in case you evaluate the non-compliance of the photo of his / her services shall reimburse the users for the total cost of the photographic service paid by the user at the time of booking the trip.

Purchase procedure and the rights of the User

Purchase of travel
Through the section on Hintravel the User may proceed to purchase a trip.
The User must select between the options of offers that you like and make the payment after you have carefully verified the information contained in the summary of the order. The conclusion of the online purchasing process is the subscription of the proposed purchase pursuant to the Terms of Sale.



The conclusion of the contract occurs at the time of dispatch of the Order Confirmation by Hintravel to the email address provided by the User.
The user can then decide to book the trip within the period of the reservation decided by the tour operator (15 DAYS) prior to departure of the trip.

The trip with the photo shoot may be purchased by the user only through Hintravel.com any bookings made by users via the website of the partners have the following additional service.

Payment methods
Hintravel using tools third-party payment processor (Stripe) and it does not enter in any way into contact with payment data – such as those relating to the credit card provided by the user during the payment of the trip.

The price of the trip
The order is subject to the payment of the price of the trip entered by the tour operator with an increase of the price for each single user for the photo shoot done by Hintravel (including the calculation of the cost of the plane/train/Bus depending on the location of the trip), in addition to this there will be the addition of any additional insurance if inserted in advance by the tour operator, the following entries will all be shown in the invoice of the order summary and will be sent by Hintravel to the user after that you have completed the procedure of purchase of the trip, Hintravel is authorized to collect amounts invoiced in the name and for the account of the supplier.

It is the intention of Hintravel to charge the user the lowest possible price for the cost of the voyage inserted by the tour operator in the platform.
In the case in which the user must make payments in a currency different from its domestic currency (payment required in foreign currency), Hintravel may request the payment in the national currency of the user, and the request for payment in foreign currency will be converted based on the exchange rate in force at the time of conclusion of the contract.

Until the attainment of the minimum number of participants is expected for every user who books a trip to a discount on the total cost of the trip.

Terms of cancellation and right of withdrawal
- Hintravel can cancel the trip in the program only if the trip does not reach the minimum number of participants within the term max for the achievement of the minimum number of participants (30 DAYS before departure of the trip), communicating this to the User at the email address associated with your account.
In case of cancellation of a trip by Hintravel there will be the full refund of the price already paid is the journey of the photo shoot.
- In the case where the user decides to cancel their reservation within and not beyond the term max (30 DAYS before departure of the trip) will have a 100% refund is the total of the journey that the total of the photo shoot.
- In the event that the tour operator cancels the travel programme for reasons of force majeure, The user will have a 100% refund of the total trip and the total of the photo service.
- In the case where the user cancel the reservation more than 30 DAYS before departure of the trip will have a refund of 0% is on the cost of the trip on the photo shoot.
- The tour operator can cancel the booking of a user in the event that he does not have the requirements required to be able to participate in the trip described in the specification page of the trip and consulted by the user before making the booking and proceed to payment.
In this case Hintravel will refund the user of the 95% of the cost of the trip and the photo shoot.


Warranty, indemnity and limitation of liability

Exclusion of liability
Hintravel and all of the features accessible through Hintravel are made available to the Users, to the terms and conditions of the Contract, without any warranty, express or implied, that it is not compulsory by law.

In particular, there is no warranty of suitability of the Services offered for a particular purpose, and aims of the User.
The use of Hintravel is performed by Users at their own risk and under their own responsibility. In particular, Hintravel, within the limits of the applicable law, be liable for damages of the contractual and non-contractual Users or third parties when they constitute the immediate and direct consequence, for willful misconduct or gross negligence, of the activity of Hintravel. Therefore, Hintravel will not be liable for (i) any physical or psychic damages incurred to the user during the trip, Hintravel is not responsible for defects in the execution of the trip organized by the tour operator and for personal injury or material damages suffered by the user in relation to the travel service provided by the tour operator.

(ii) any loss of business opportunity and any other loss, direct or indirect, possibly suffered by the User (such as, but not limited to, loss of business, loss of revenue, income, profits or anticipated savings, loss of contracts or business relationships, loss of reputation or goodwill, etc.);

(iii) damages or losses resulting from interruptions or malfunctions of Hintravel due to events of force majeure or other events independent from the will and beyond the control of Hintravel such as, but not limited to, failures or interruptions to the phone lines or electricity, the internet network and/or other means of transmission, unavailability of web sites, strikes, natural disasters, viruses and cyber-attacks, interruptions to the supply of products, services or third party applications, and (iv) the incorrect use of Hintravel by users

Users are responsible for punctual arrival at the meeting point of release from the tour operator. It is also the responsibility of the user to bring necessary travel documents (passports, etc.) and comply with the relevant legal provisions such as, for example, health regulations etc.,

In the case in which the price of the trip does not include any insurance. It is the responsibility of the user to provide an insurance protection sufficient.

Indemnification
The User agrees to indemnify the Holder (as well as any companies controlled or affiliated companies, its representatives, administrators, agents, licensors, partners, and employees) from any obligation or responsibility, including any legal costs incurred to defend against the judgment, which may arise in the face of damage caused to other Users or to third parties, in relation to the uploaded content online, the violation of the terms of the law or of the terms and conditions of these terms of service.

Limitation of liability
In the trips that are sold to the internal of your own web platform or through the mobile applications, Hintravel is only responsible for the correct development of the photographic service provided to the users during the journey, and not for the correct direction of travel entered into the platform by the tour operator.
As specified, Hintravel in the event of failure by the photographer shall reimburse the users for the total amount of the photo service.
Any problems related to travel, Hotels, and services described by the agency and/or by the tour operator on the information page of the trip will be the sole responsibility of them and any refunds must be requested by the user agency or tour operator outside the platform Hintravel and will be the absolute liability of the tour operator or the agency decide whether to refund or not the the user.

Other predictions

Interruption of the Service
To ensure users get the best use possible of the Service, Hintravel reserves the right to interrupt the Service for maintenance or system update, informing users through constant updates about the Hintravel.

Suspension of the Service
Hintravel reserves the right, in its sole discretion and without the exercise of this right could give rise to any claim of default or breach of this Agreement, to terminate the Service if:

- There are reasonable grounds to believe that the Service is or may be used by non-authorized third parties

- an event of force majeure or circumstances which, in the sole discretion of the holder, require it to perform emergency repairs or to resolve issues of safety, hazards for the entire infrastructure and/or persons and/or property (in the latter case, the Service will be restored as soon as Hintravel, at its discretion, may believe that the cause of suspension of Service has been actually removed or deleted)
- the User is involved, in any capacity, in any dispute, judicial or extrajudicial in nature civil, criminal or administrative, and, in each case, if such a dispute may involve the following actions / or measures in respect of the Service.
- The suspension is required by any court or tribunal.

Any suspension of the Service due to the User not prejudice the right of Hintravel to request compensation for any damage suffered.

Resale of the Service
Users are not authorised to reproduce, duplicate, copy, sell, resell or exploit any portion of the Hintravel and its Services without the express permission of Hintravel.

Documents necessary for the departure of the trip
The User undertakes, at the request of the Tour operator, to send a copy of the identity document, passport and/or driving licence, it being understood that,in the event of failure, Hintravel may cancel the reservation due to the impossibility to provide the service requested by the tour operators with the consequent non-refund of the total share of travel and photographic service to the user.

Privacy Policy
For information on the use of personal data, Users should refer to the privacy policy of Hintravel that is here invoked, and constitutes an integral and substantial part of the contract.

Intellectual Property rights
All of the brands of the mobile Apps and the website, figurative or nominative, and all other marks, trade names, service marks, word marks, business names, illustrations, images, and logos that appear concerning Hintravel are and remain the exclusive property of Hintravel or its licensors and are protected by the laws in force on trademarks and by related international treaties.
All the trademarks, figurative or nominative, and all other marks, trade names, service marks, word marks, trade names, illustrations, images, logos relating to third

parties and the content published by such third parties on Hintravel are and remain the exclusive property of those third parties or their licensors and are protected by the laws in force on trademarks and by related
the international treaties. The Holder does not have the legal ownership of these intellectual patents and can use them only within the limits and in accordance with the contracts concluded with such third parties and for the purposes herein outlined.

Age requirements
Users through the web site are free to explore Hintravel without registering and, as a consequence, without providing any identification of your person. However, to access some additional features of Hintravel from the web or to navigate on the mobile app, the User will have to register and provide the requested data in their respective forms, between which there may be also the age of the User. In any case, the use of the additional functions of Hintravel is allowed only to the User being of legal age, agreeing to the following terms and conditions, the user agrees to be of legal age.




Changes to these Terms
The Owner reserves the right to make changes to these Terms at any time giving notice through publication within Hintravel.
The User who continue to use Hintravel after the publication of the changes accept the new Terms.

Assignment of contract
Hintravel reserves the right to transfer, concede, put out for novation or subcontract all or some of the rights or obligations arising out of the Terms, as long as the User's rights hereunder are not affected. The User may not assign or otherwise transfer any of its rights or obligations under the Terms without the written permission of Hintravel.

Clearance of Image rights
With the purchase of the trip – therefore, accepting the General terms and Conditions – During the trip, in addition to the photos/Videos daily to each component of the travel which are included in the photographic service purchased by you, the photographer Hintravel can take photos in addition to the components of the journey both individually and as a group, the User only for these photos which are not included in the photo service purchased by you, gives, free of charge, to Hintravel the right to use, distribute, reproduce, process, modify, publish, communicate to the public, transmit – any and all support analog, electronic, computer and/or digital (including but not limited to, systems for transmission via ether, cable, satellite, the web, even on social networking pages such as, but not limited to: Facebook®, Instagram®, Twitter®, YouTube®) – his portrait and his image contained in the video and in the pictures

can be made on the occasion of the trip purchased. The User, in addition: (i) assigns to each right of any kind and nature existing on the Images necessary for the exploitation for commercial purposes, promotional and advertising Images; (ii) expressly declares to be fully satisfied and have nothing to claim for no reason or title (for example, of an economic nature) from Hintravel, its assignees and/or successors and/or, more generally, by anyone who uses and takes advantage of the Images;
In any case, Hintravel will not make use of Images in contexts or in ways that are detrimental to the honour, reputation and dignity of the user portrait, and/or resumed.

Ineffectiveness and severability clause
If any provision of the Terms is found to be void, invalid, or unenforceable, such provision will be deleted and the remaining clauses will not be by what affected, and shall remain, fully effective.

Applicable law and competent court
The Terms and any dispute concerning their execution, interpretation and validity are subject to Italian law, the Italian jurisdiction and to the exclusive jurisdiction of the courts of the place of the Holder.