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Terms and conditions Users who use the Services offered by Hintravel declare to know and accept the present general terms and conditions of the contract. These Terms govern only the use of Hintravel and related services. The owner of Hintravel and related services Hintravel srls Via franciosini 7 Castelfiorentino (Fi), Italy P. Iva: 06979520480 Chamber of commerce of Florence, italy Email: email@example.com Introduction The present document constitutes a legal agreement between the user and the company that manages Hintravel and governs your use of the website and mobile application (Google play and Apple store) and the use of the services provided, such as the functionalities and the features that can use the user by Hintravel. Acceptance of the contract To use the service, the user must read and accept the agreement by clicking on the specific button for acceptance. If you do not accept the agreement, you may not use the services. User registration The user is required to register in order to purchase travel, or send messages to the tour operator, while other services such as vision travel, and the consultation of availability will be usable even without prior registration via the web. The user will be able to register for Hintravel via Log-in through Fb, or you can fill out the form (email-Password) and create your own profile.
Photo shoot Hintravel Each trip purchased by the user will be in addition to the photoshoot done by a photographer Hintravel. Each participant will receive daily photos/personal Videos for each location of the itinerary of the papal trip, which will be sent by the photographer to each user via the internal chat of Hintravel which can be downloaded easily by the user. The user acquires ownership of the photos shared by the photographer during the trip and will be able to use them as you prefer, allowing the possibility to freely share on their social accounts.
The user must not make use of Images/Video with methods that are detrimental to the honour, reputation and dignity of Hintravel. At the end of the trip, the user will be able to do a review on the photographer and on his approval rating in the photo shoot assigned. Refund photo shoot Users will be able to request the refund of the photographic service in the event that during the trip the photos are not being sent by the photographer through, for every point of interest in the journey or in the event that the photos are not just sent for issues noticed with the photographer during the trip (break-up camera, Drone, etc., disease) of the users from The day after and within 10 days from the return from the trip will be able to request a refund of your photo shoot to Hintravel, 1. sending an email to firstname.lastname@example.org 2. Sending a message through chat to Hintravel official 3. By pressing on the button refund visible on the page of the trip. Hintravel will evaluate the request and within 30 days from the return trip, in case you evaluate the non-compliance of the photo of his / her services shall reimburse the users for the total cost of the photographic service paid by the user at the time of booking the trip.
Purchase procedure and the rights of the User Purchase of travel Through the section on Hintravel the User may proceed to purchase a trip. The User must select between the options of offers that you like and make the payment after you have carefully verified the information contained in the summary of the order. The conclusion of the online purchasing process is the subscription of the proposed purchase pursuant to the Terms of Sale. The conclusion of the contract occurs at the time of dispatch of the Order Confirmation by Hintravel to the email address provided by the User. The user can then decide to book the trip within the period of the reservation decided by the tour operator (15 DAYS) prior to departure of the trip. The trip with the photo shoot may be purchased by the user only through Hintravel.com any bookings made by users via the website of the partners have the following additional service. Payment methods Hintravel using tools third-party payment processor (Stripe) and it does not enter in any way into contact with payment data – such as those relating to the credit card provided by the user during the payment of the trip.
The price of the trip The order is subject to the payment of the price of the trip entered by the tour operator with an increase of the price for each single user for the photo shoot done by Hintravel (including the calculation of the cost of the plane/train/Bus depending on the location of the trip), in addition to this there will be the addition of any additional insurance if inserted in advance by the tour operator, the following entries will all be shown in the invoice of the order summary and will be sent by Hintravel to the user after that you have completed the procedure of purchase of the trip, Hintravel is authorized to collect amounts invoiced in the name and for the account of the supplier. It is the intention of Hintravel to charge the user the lowest possible price for the cost of the voyage inserted by the tour operator in the platform. In the case in which the user must make payments in a currency different from its domestic currency (payment required in foreign currency), Hintravel may request the payment in the national currency of the user, and the request for payment in foreign currency will be converted based on the exchange rate in force at the time of conclusion of the contract. Until the attainment of the minimum number of participants is expected for every user who books a trip to a discount on the total cost of the trip. Terms of cancellation and right of withdrawal - Hintravel can cancel the trip in the program only if the trip does not reach the minimum number of participants within the term max for the achievement of the minimum number of participants (30 DAYS before departure of the trip), communicating this to the User at the email address associated with your account. In case of cancellation of a trip by Hintravel there will be the full refund of the price already paid is the journey of the photo shoot. - In the case where the user decides to cancel their reservation within and not beyond the term max (30 DAYS before departure of the trip) will have a 100% refund is the total of the journey that the total of the photo shoot. - In the event that the tour operator cancels the travel programme for reasons of force majeure, The user will have a 100% refund of the total trip and the total of the photo service. - In the case where the user cancel the reservation more than 30 DAYS before departure of the trip will have a refund of 0% is on the cost of the trip on the photo shoot. - The tour operator can cancel the booking of a user in the event that he does not have the requirements required to be able to participate in the trip described in the specification page of the trip and consulted by the user before making the booking and proceed to payment. In this case Hintravel will refund the user of the 95% of the cost of the trip and the photo shoot. Warranty, indemnity and limitation of liability
Exclusion of liability Hintravel and all of the features accessible through Hintravel are made available to the Users, to the terms and conditions of the Contract, without any warranty, express or implied, that it is not compulsory by law. In particular, there is no warranty of suitability of the Services offered for a particular purpose, and aims of the User. The use of Hintravel is performed by Users at their own risk and under their own responsibility. In particular, Hintravel, within the limits of the applicable law, be liable for damages of the contractual and non-contractual Users or third parties when they constitute the immediate and direct consequence, for willful misconduct or gross negligence, of the activity of Hintravel. Therefore, Hintravel will not be liable for (i) any physical or psychic damages incurred to the user during the trip, Hintravel is not responsible for defects in the execution of the trip organized by the tour operator and for personal injury or material damages suffered by the user in relation to the travel service provided by the tour operator.
(ii) any loss of business opportunity and any other loss, direct or indirect, possibly suffered by the User (such as, but not limited to, loss of business, loss of revenue, income, profits or anticipated savings, loss of contracts or business relationships, loss of reputation or goodwill, etc.); (iii) damages or losses resulting from interruptions or malfunctions of Hintravel due to events of force majeure or other events independent from the will and beyond the control of Hintravel such as, but not limited to, failures or interruptions to the phone lines or electricity, the internet network and/or other means of transmission, unavailability of web sites, strikes, natural disasters, viruses and cyber-attacks, interruptions to the supply of products, services or third party applications, and (iv) the incorrect use of Hintravel by users Users are responsible for punctual arrival at the meeting point of release from the tour operator. It is also the responsibility of the user to bring necessary travel documents (passports, etc.) and comply with the relevant legal provisions such as, for example, health regulations etc., In the case in which the price of the trip does not include any insurance. It is the responsibility of the user to provide an insurance protection sufficient. Indemnification The User agrees to indemnify the Holder (as well as any companies controlled or affiliated companies, its representatives, administrators, agents, licensors, partners, and employees) from any obligation or responsibility, including any legal costs incurred to defend against the judgment, which may arise in the face of damage caused to other Users or to third parties, in relation to the uploaded content online, the violation of the terms of the law or of the terms and conditions of these terms of service. Limitation of liability In the trips that are sold to the internal of your own web platform or through the mobile applications, Hintravel is only responsible for the correct development of the photographic service provided to the users during the journey, and not for the correct direction of travel entered into the platform by the tour operator. As specified, Hintravel in the event of failure by the photographer shall reimburse the users for the total amount of the photo service. Any problems related to travel, Hotels, and services described by the agency and/or by the tour operator on the information page of the trip will be the sole responsibility of them and any refunds must be requested by the user agency or tour operator outside the platform Hintravel and will be the absolute liability of the tour operator or the agency decide whether to refund or not the the user.
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